The Co-Dependency of Online Stores and Customers around the Globe

The Co-Dependency of Online Stores and Customers around the Globe

The world has changed drastically over the last few years. The technological developments along with the covid-19 pandemic have a major role in this change. The methods of operation for stores, shopping patterns among customers, and the requirements of the customers have all changed. From carrying bags to local stores on foot to driving to local stores in their cars, from actually purchasing groceries from physical offline shops to buying them off online stores while sitting at home, all has changed. The patterns in the groceries and ingredients purchased by people all across the globe has also changed. There are many factors behind this change and today in this article we will see what are some of these reasons and how co-dependent a customer and online store are.  


There is a heavy influence of other international cuisines on people everywhere. Indians enjoy Chinese food, Germans like the Asian cuisine, and so on. People in various parts of the world now enjoy a meal from various cuisines despite their upbringing and nationality. Industrialisation has also led to various people from abroad settling in different countries for further studies or jobs. This also influences the market around such places. Indian restaurants and supermarkets are now available in almost all countries to help the Indian settled there feel closer to home and the locals there to enjoy the essence and experience of authentic Indian cuisine meals either at home or outside. This is only an example, like such you can find various multinational cuisine restaurants and supermarkets in most countries all across the globe.


One such real life example is Spice Village supermarket. Spice Village is an Asian shop in Berlin, Germany providing all those living in Germany with authentic and premium quality Indian and Asian groceries, brands, products, ingredients and other kitchen and cooking essentials. The best part about shopping from Spice Village are the various deals and discounts offered on the website during and off festive season. All products at Spice Village are priced at a very pocket friendly price and customers also get free shipping in Germany and other European countries. For those residing in Berlin, Spice Village also offers same day delivery of a few fresh groceries for all your last minute shoppings.


The relationship between an online supermarket and its customers is a codependent one. Customers rely heavily on the brands and stores to provide them timely, hygienically packed and correct delivery while online stores count on the customers trusting them. By providing customers with good discounts and a satisfactory experience online Asian shops earn customer loyalty which is always good for the growth of a business. By trusting a new shop and ordering online without physically checking the quality of the groceries and ingredients, customers learn about online stores, trust them and ultimately have a reliable source to get international groceries at reasonable prices. Both the customers and the shops need each other to survive. 


Brands take various steps to ensure that their customers trust them. Not only do they need to provide good quality, great prices and better services than other stores, they also need to ensure that any new potential customer visiting their online store trusts them with their hard earned money. Customer reviews along with a good social media presence helps in gaining the trust of new customers and to attract them brands have to constantly come up with new products, brands and more variety of groceries and ingredients. They also need to provide the best pocket friendly price along with various deals and discounts frequently to maintain the relationship. 


Once a customer trusts an online brand, like Spice Village, an online Asian shop in Germany, there is no going back. Stores like Spice Village are easy to order from, cost efficient and very convenient which is why people trust them. When it comes to the internet and online shopping a lot of people are scammed by various brands which makes it even more important to stay loyal to a trust worthy online grocery store. In online grocery shopping people face problems with delivery, cost, quality and quantity. The best way to know about a shop online is through other people. People who have either ordered from that store, or left reviews on google and the website. A shop's social presence is also very important. A good social media presence allows new customers to explore their options, make a customer realise the efforts being put in by the stores and also opens them to reviews left by previous customers in the comments. 


This co-dependent relationship of an online grocery store and a customer works on various levels. A store needs to earn a customer’s trust by providing great quality, timely delivery, discounts, deals and pocket friendly prices along with a good experience. To enjoy the experience of online grocery shopping in Germany try out Spice Village supermarket. It is an online grocery store providing people living in Germany with a huge variety of the best quality Indian and Asian groceries, ingredients, brands and products all at super reasonable prices. Spice Village also provides great deals and offers along with free shipping in Germany and various other parts of Europe. There is also the option of getting fresh groceries delivered the same day in Berlin when ordering from Spice Village online supermarket.
Back to blog